POPIA Compliance Notice
Protection of Personal Information Act (POPIA)
At Living Lens, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.
This POPIA Compliance Notice explains how we collect, use, store, process, and protect your personal information when you use our website, purchase products, subscribe to communications, or interact with our services.
1. Responsible Party
The responsible party for the processing of personal information is:
JG Pretorius trading as Living Lens
Owner: Johann Pretorius
18 Groote Schuur Street, Royaldene
Kimberley, Northern Cape, South Africa, 8301
Phone: 078-3565880
Email: johann.g.pretorius@gmail.com
Website: Living Lens
2. Personal Information We Collect
We may collect and process the following personal information:
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Full name
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Email address
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Phone number
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Billing and payment details
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Website usage information
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IP address and browser data
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Information submitted through contact forms or subscriptions
We only collect personal information that is necessary for legitimate business purposes.
3. Purpose of Collecting Personal Information
Your personal information may be collected and used for the following purposes:
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Processing purchases and delivering digital products
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Responding to inquiries and customer support requests
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Sending newsletters, updates, promotions, and marketing communications
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Improving website functionality and customer experience
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Conducting analytics and website performance monitoring
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Complying with legal and regulatory obligations
4. Consent
By using this website and voluntarily providing your personal information, you consent to the collection and processing of your information as described in this notice.
You may withdraw your consent at any time by contacting us directly.
5. Sharing of Information
Lifestyle Lens does not sell or rent personal information to third parties.
Your information may only be shared with trusted third-party service providers necessary for:
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Payment processing
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Website hosting
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Email communication services
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Analytics and marketing tools
These providers are required to protect your information and comply with applicable privacy laws.
6. Security of Personal Information
We take reasonable technical and organizational measures to protect your personal information against:
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Unauthorized access
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Loss or theft
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Disclosure
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Misuse
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Alteration or destruction
While every reasonable effort is made to secure your information, no online system can guarantee absolute security.
7. Your Rights Under POPIA
In terms of POPIA, you have the right to:
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Request access to your personal information
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Request correction or updating of inaccurate information
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Request deletion of personal information where applicable
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Object to the processing of your personal information
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Withdraw consent for marketing communications
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Lodge a complaint with the Information Regulator of South Africa
Requests may be submitted using the contact details provided below.
8. Retention of Information
Personal information will only be retained for as long as necessary to fulfill the purpose for which it was collected or as required by law.
9. Cookies and Website Tracking
Lifestyle Lens may use cookies and tracking technologies to improve user experience and analyze website traffic.
You may disable cookies through your browser settings if you prefer not to allow tracking.
10. Direct Marketing
Where required by law, we will obtain your consent before sending direct marketing communications.
You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.
11. Third-Party Websites
Our website may contain links to third-party websites or affiliate offers. Lifestyle Lens is not responsible for the privacy practices or content of third-party websites.
Users access external websites at their own risk.
12. Updates to This POPIA Notice
Living Lens reserves the right to update or amend this POPIA Compliance Notice at any time.
Changes will become effective immediately upon publication on this website.
13. Contact Details
For questions, requests, or concerns regarding this POPIA Compliance Notice or your personal information, please contact:
Johann Pretorius
JG Pretorius trading as Living Lens
18 Groote Schuur Street, Royaldene
Kimberley, Northern Cape, South Africa, 8301
Phone: 078-3565880
Email: johann.g.pretorius@gmail.com
Website: Living Lens
14. Information Regulator of South Africa
If you believe your personal information has been processed unlawfully, you may contact the Information Regulator of South Africa:
Information Regulator South Africa